Sara Lee Trust
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Coronavirus Update

Coronavirus Update

Updated 23rd June 2020

This update reflects the latest government’s announcements regarding COVID-19 made up to the 21st June 2020).

Trust Services

Throughout the pandemic the Trust has been able to maintain access to its care by providing a range of remote based services. Support available includes counselling, group yoga (beginner and maintenance classes), mindfulness and carer support. I would like to thank our Counselling team for developing and maintaining these services and their tremendous efforts in meeting the increased level of need over the last few months.

Our services make a real difference and feedback from our service users is an important part of understanding the difference our care makes. Recent feedback has highlights the impact of services through Lockdown:

Angela’s Story

I had been having regular counselling sessions which had helped me find a way to voice what I was feeling. I had someone to talk to where I could just say anything that was on my mind. And then came Lockdown and I felt an absolute panic and dread at being stuck in my home alone, without the people I loved. I believed that the counselling sessions, like everything else, would now not be allowed. I felt overwhelmed and could not stop crying. I felt anxious and in a panic about everything. Would my family be OK, would I? How could I get my prescription and shopping? Could I cope on my own? Did I want to cope on my own?

Then I heard that my counsellor was arranging our next session on Zoom. I had never heard of Zoom and could not imagine how it would work. But at the same time was relieved that I would be speaking to my counsellor again. After our first session it felt natural to speak to my counsellor on Zoom. I felt safe and still felt a connection with them. It meant that we could continue where had left off. And at the same time look at new feelings around Lockdown and isolation.

Our counselling sessions on Zoom were invaluable. While we could not have physical contact, we could still communicate in a counselling environment. Our Zoom sessions definitely helped to protect my emotional wellbeing. I was able to calm down and began to structure my days and have a purpose. Talking to my counsellor on Zoom helped me to understand more about my emotions. And crucially gave me coping strategies which steered me away from negative thoughts.

For more information about our services please contact us on 07721 560374 or email

Our support operations

As the national lockdown restrictions continue to ease, change is now starting to be seen across the Trust as we gradually re-start operations and activities that were suspended. Given the very serious risks still posed by Covid-19 I would like to assure all team members that our return to work plans will at all times be guided by the safety of all those involved.

Plans will be phased and based on the following timetable:

  • From mid June
    Limited community & digital fundraising events and activities

  • From early to mid July
    Limited charity retail activities
    Specific administrative functions

  • August onwards
    Wider scope of charity retail activities
    Additional specific \ limited services

Further details will be cascaded when available.

Whilst we know that the pathway to the “new normal” will be bumpy and have many challenges, we are very much heartened by the wonderful support received over the last few months. It is with this in mind we continue to plan for and can look forward to a positive future for the Trust and those it supports.

How you can help

With our thanks and best wishes,

The Sara Lee Trust Team

How to help limit the spread of the Virus

We cannot emphasise strongly enough the importance of hand washing on a regular basis, such as after you blow your nose, cough or sneeze or before you eat or handle food, as well as sanitising your hands if there are no hand washing facilities available. Also, to remember to ‘catch it, bin it, kill it’ in the event of any common cold symptoms.

What guidance is available from the NHS?

NHS Advice

NHS 111 Online - general advice and symptom checker

What advice is there from the UK Government?

UK Government advice

The opportunity to 'talk' has been so helpful and I always return home with new positive thoughts. The jigsaw of my life is complete now and I cannot thank you enough.

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